Swiss4

A bespoke CMS for Swiss4's luxury Conciergerie service

An integrated, high-end digital experience — personalized offers managed effortlessly and delivered securely to a global clientele.

Industry
Financial Services — Private Banking
Service
Product Engineering

The client

Swiss4 is redefining the luxury of Swiss private banking by combining world-class financial services, cutting-edge secure technology and premium lifestyle solutions within a single app.

Originating from Switzerland and designed with a global vision, Swiss4 embodies the nation's core values of discretion, independence and trust — committed to the highest standards of responsibility, transparency and ethics.

The challenge

Swiss4's exclusive Conciergerie service needed a powerful, custom content management system to run seamlessly behind the experience.

Administrators had to manage Offers, Categories, Locations and Tags without friction, so Swiss4 could deliver a personalized and streamlined user experience.

The system also had to meet members where they are — fully usable and secure on mobile devices, not just in the office.

The approach

Acumen partnered with Swiss4 to develop the CMS specifically for the Conciergerie service, designing it around the administrators who would use it daily.

The interface was built clean and tab-based, so every aspect of the service stays easy to navigate and manage.

Personalization was treated as a core capability rather than an add-on: the CMS integrates with the Recombee AI recommendation engine to tailor offers to each member.

The entire system was optimized for mobile use, so content can be managed and reviewed in real time, whether in the office or on the move.

The solution

What we built.

01

Intuitive CMS design

A user-friendly CMS with a clean, tab-based interface lets administrators effortlessly create, edit and delete listings across multiple categories.

02

Enhanced offer management

Advanced features such as cloning and previewing — optimized for mobile devices — let users manage and review content in real time.

03

AI-driven personalization

Integration with the Recombee AI recommendation engine analyzes user behavior to suggest personalized offers directly within the app.

04

Mobile optimization

The entire system is optimized for mobile use, so Swiss4 members enjoy the full suite of services with the same ease and security on any device.

Technology

What it runs on.

Platform

  • Custom CMS
  • Mobile-optimized web

AI & Personalization

  • Recombee
Results

What changed for the business.

A truly integrated experience

Swiss4 can offer a high-end digital experience that aligns with its commitment to excellence.

Personalized at scale

AI-driven recommendations make the experience not just functional, but uniquely curated for each individual member.

Effortless content operations

Administrators manage offers, categories, locations and tags through one clean interface, in the office or on the move.

A bespoke, secure service

Swiss4 delivers on its promise of a bespoke, secure and enriching service that meets the expectations of its global clientele.

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